Return Policy

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to your order specifications. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.

All the returning requests should be submitted within 5 days of receiving your item ( Express company site display delivery date is your receiving item day). Getting contact with our customer service before submitting the request is NECESSARY. You should pay attention that the customized items can't be returned according to the policy.

we accept returns via Express Mail Service only (U.S. customers please send via USPS).

To submit the returning request, you can get in touch with us send E-mail or click here

Please note:

All returned dresses will have a 30% restocking fee applied to the full purchase price of the dress.
Shipping and rush order costs are the responsibility of the customer and are not refundable.

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